Installation

We take great pride in the value of our service and the quality of our installations!

These highly skilled mechanics have maintained consistent employment with Bob and Pete’s Floors and we are proud of their continual service!

Installation Preparation Checklist

Remove furniture and appliances from the room unless we have been contracted for this service.

Remove existing flooring unless we have been contracted for this service.

Clean and prepare existing flooring for installation, including stripping wax from vinyl.

Clean toilets and surround area in preparation for new bathroom flooring.

Move vehicle from the driveway for installer.

Clean out work and storage area for installer.

Remove all valuables and knickknacks from furniture and the walls in the work area.

Remove non-closed containers from appliances.

Clean out all closets and pantry floors.

Set house temperature between 65 to 72 degrees.

Make available an emergency contact name and phone number if you will not be home.

Our staff will call to confirm your installation dates two to three days before your installation. A post installation walk-through will also be scheduled at this time.

The post installation walk-through completes our sale process. At this time, we will deliver maintenance and warranty information, inspect the installation and collect the balance of the invoice.

Installation Expectations

We have tried to make the installation process as simple and realistic for you as possible!

Our number one goal is to eliminate any surprises. Your expectations need to be established during the sales process and not adjusted after the installation. The installation details listed below are the most important particulars of any job site, but are not limited to these.

Dust, Dirt and Odor:

Prepare to ventilate the house because installations may cause dust, dirt or odors to circulate throughout your home from flooring materials, adhesives or carpet seam tape.

Painting and Staining:

All painting and staining should be completed two weeks prior to flooring installations. Bob & Pete’s Floors associates will be extra careful not to scratch or scuff your baseboards, but because of the tools required for installation, touch ups should be expected.

Seams:

Please be aware that not all flooring will be put together with invisible seams. Visibility is based upon material texture, color and lighting of the room. You will be advised about the visibility of seams as you select your product and time of measurement.

Door Trimming:

Bob & Pete’s Floors does not provide services for trimming existing doors, but can recommend a professional carpet for this service.

Plumbing:

Unforeseen plumbing situations may cause delays or extra cost in your project. We will check for any problems with toilets, shut off valves, etc. during the measurement process.

Computers and Electronics:

Bob & Pete’s Floors is not responsible for disconnecting or moving any home electronics. Please make proper accommodations to have these removed before installation.

Handling Your Concerns:

Please advise us immediately with any concerns you may have regarding the sales process, material, installation or follow-up. We take care of your concerns before they become problems!

Bob and Pete’s Floors has handpicked, quality, professional mechanics that are bonded and insured. Bob and Pete’s high quality standards are met with over 50 years of installation experience.

We have 6 teams of mechanics, which includes 3 teams of carpet installers, 1 crew specializing in tile setting, another set of highly trained vinyl and laminate installers and our hardwood professional.